1) Send an us e-mail within 100 days after you have received the package.
2) Send the email to: firstname.lastname@example.org with your order number, your name and why you wish to return.
3) Make sure the package is returned within 14 days of your e-mail.
4) Please return the package to:
TOTO Carrying Systems BV
Attn webstore returns
3645 HE Vinkeveen
Please enclose a copy of your invoice or pack slip so we can identify the package.
5) As soon as we have received the package in good order without signs of usage (the way we have send it to you) we will refund the cost of your original order (excluding shipping costs).